About the Kindle

2
Mar/09
0

So I bought the Kindle. My motivation was to stop buying books; I’m sick of accumulating the mass and killing the trees. It’s both less and more than I thought it would be.

On the “less” side, it is amazing what it can’t do. It can’t flip rapidly between pages. It isn’t super-easy to make notes or search (though you can do all of these things). . . . It is optimized for reading, that is, reading paragraphs of prose text, moving from page to page. Because of the small size of the screen, it wouldn’t be very good for reading computer manuals which frequently have important images or bits of code that shouldn’t wrap to the display. The fact that it is optimized for this particular kind of reading also means that it is really not a general tool for, say, students who want to conduct research. Apparently Amazon designed to do this one thing very very well (read prose, page by page); if you’re a student, you probably want your whole computer anyway, as you might have a PDF open in one window, a caculator or Excel or MATLAB open in another.

On the “more” side, the free network connectivity is going to be interesting. I’ll be taking a coast-to-coast train trip this summer, and I was wondering what I would do to rent an AirCard for the 10 days we’ll be traveling. Well, you can read your GMail just fine on the Kindle. And there are no charges for this connectivity — it’s included in the purchase price.

Another surprise is that there are quite a few Kindle books (4,000+) from Amazon that are free; most in the public domain. So I downloaded the Bible, Pope’s “Rape of the Lock,” and a few other goodies. Unfortunately, not all of these free editions have tables of contents, so my download of Fitzgerald’s Tales of the Jazz Age isn’t so useful if you want to jump right to “A Diamond as Big as the Ritz.” Still, that’s pretty neat.

Juliana Hatfield, When I Grow Up (Book Review)

3
Jan/09
0

Juliana Hatfield, When I Grow Up: A Memoir (2008). $24.95. [Amazon]

I’m a sucker for a good rock and roll memoir, and picked up Juliana Hatfield’s when I first saw that it was available. Hatfield was the lead singer and bass player of the Blake Babies, and went on to a decent solo career (for the history and discographies, see Wikipedia and allmusic). She has a wonderful sense for melody, and the good sense to pick great producers who can beef up her guitars and voice to balance out her sound. She spent time at Berklee and knows her musical onions.

The book is a mixture of nearly present-day tour diary and reflection on past days, alternating chapters (more on less) on these two topics. The tour is a multi-city trip of her most recent band-effort, Some Girls. In both parts, everything that is concrete and detailed is funny or thought-provoking or memorable. You hear about the creeps who want more than her autograph, the jerks who have interviewed her unfairly, the bad hotels and good hotels (I want to go to the Congress Hotel in Tucson based on her brief assessment here), the friends and lovers (?) she sees only on the road. Good stuff. There is a great story of the first meeting of the Blake Babies. She is trenchant on the difficulties managing personalities on a tour. And she’s honest about the money.

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Picture: Christian Kock

There is also a lot about her personal weaknesses and artistic efforts: This was tougher for me. She is hopelessly shy and self-doubting, but at the same time driven at the core to make music. But there was maybe too much of this. When she does go into detail on her emotional ups-and-downs — for instance, on her trouble with food — she gets interesting again. But, really, I’m on already on her side emotionally because her music is great.

One thing for sure: If you’re in a band and thinking about a tour, or about making a career of music . . . This is one to read, because it’s a tough road.

Filed under: Reading, Reviews

Fascinating article on Cybersyn in the New York Times

28
Mar/08
0

The New York Times ran a fascinating article today on Cybersyn, which was a Chilean attempt to apply the ideas of cybernetics to the monitoring and management of their economy. Here’s a quotation and a couple of pics from the Times and Wikipedia:

A Star Trek-like chair with controls in the armrests was a replica of those in a prototype operations room. Mr. Beer planned for the room to receive computer reports based on data flowing from telex machines connected to factories up and down this 2,700-mile-long country. Managers were to sit in seven of the contoured chairs and make critical decisions about the reports displayed on projection screens.

While the operations room never became fully operational, Cybersyn gained stature within the Allende government for helping to outmaneuver striking workers in October 1972. . . .

He wanted to use the telex communications system — a network of teletypewriters — to gather data from factories on variables like daily output, energy use and labor “in real time,” and then use a computer to filter out the important pieces of economic information the government needed to make decisions. . . .

Cybersyn’s turning point came in October 1972, when a strike by truckers and retailers nearly paralyzed the economy. The interconnected telex machines, exchanging 2,000 messages a day, were a potent instrument, enabling the government to identify and organize alternative transportation resources that kept the economy moving.

The strike ended within a week. While it weakened Mr. Allende’s Popular Unity party, the government survived, and Cybersyn was praised for playing a major role. “From that point on the communications center became part of whatever was happening,” Mr. Espejo said.


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cybersyn_control_room.jpg

ISO 9000

25
Mar/08
0

ISO certification is what destroyed the U.S. manufacturing economy. With ISO 9000 there was suddenly a way to claim with some justification that a factory in Malaysia was precisely comparable to an IBM plant on the Hudson. Prior to then it was all based on reputation, not statistics. And now that IBM plant is gone.

(http://www.pbs.org/cringely/pulpit/2008/pulpit_20080321_004574.html)

My Start-Up Life (Book Review)

19
Mar/08
1

Ben Casnocha, My Start-Up Life: What a (Very) Young CEO Learned on his Journey Through Silicon Valley (2007). [Amazon]

This short book is packed with sensible observations from the real experiences of a CEO who started a company (Comcate) with a raw idea, raised money, and built the company up enough to have real customers, real employees, revenues, and, I hope, profits (though this last detail is either not confessed or buried in the story and I missed it). The product was a hosted app allowing small towns to manage their “customer” feedback on-line; each town was billed $10K to $30K / year (p. 151). The product eventually morphed into a “code enforcement” package (p. 154) which became their real money-maker. The story is supposed to be more provocative than the usual CEO/start-up story because the protagonist in this one is . . . 15 years old. I actually didn’t find the youth of the CEO to be as amazing as other readers have. The culture of business now permeates teenage life in a way it didn’t when I was Casnocha’s age: Parents are more open about their own businesses, and are more eager to mentor their kids in entrepreneurship. So let me say a few things about how the book might serve a wannabe-CEO or business-founder as a vade mecum.

Because the author is young, he has to get a lot right to be credible. So Casnocha trained himself at finding the right resources, the right examples, and the right books to serve as guides. He knows some things that a lot of business owners don’t learn right away: He knows that his business is all about customers with real problems (p. 21); he rightly disdains utter slavishness to the customer (citing Henry Ford, p. 22), in favor of judicious listening; he determines the price of his product from its cost (p. 24). I could go on and on. Some of his formulations were fresh for me:

“How critical are these problems?” I asked. Some problems only require “vitamins”–that is, a product that’s “nice to have.” Some issues require “antibiotics,” which means they’re mission-critical problems. Most profitable businesses solve mission-critical problems, or the “must-haves.” I learned customer service is not mission-critical for organizations (whereas financial, payroll, and purchasing systems, for example, all are). My product, then, would be a vitamin. At the time I did not fully understand the challenge of trying to sell a vitamin, instead of an antibiotic. This is probably because I personally had no real “needs.” Like most other kids, I had wants, but I didn’t think about needs. Food, shelter, clothes were all taken care of by my parents. I didn’t view the world through a lens of improvement, a perspective all great entrepreneurs carry. (pp. 23-24)

There are a lot of people who want to found businesses who also have never experienced true need.

As I mentioned at the start of the review, eventually Comcate latched on to providing software for “code enforcement,” and he makes a number of astute comments about the difference between “good revenue” and “bad revenue.” Basically, if it scales and can be automated, it’s good. If not, it’s bad. This is hard-won advice, and Casnocha presents the contrast in a couple of pages. (pp. 154-155). A lot of start-ups never figure this out.

On the technology side of the story, Casnocha had a pretty tough time. He always went for the cheap solution, hiring a weak engineer for the first version, and had security and uptime issues (pp. 102-103). Here we have exactly the experience of the non-techie CEO of a web-based business: A missing player in the early game for Casnocha was a good CTO; when he got one, the CTO almost quit: “The technology folks . . . believed the business folks . . . didn’t grasp the nature of the technology. They believed we made too many unrealistic demands regarding what product functionality could be developed and at what cost. The business folks thought the engineers were unnecessarily vague in their time line and cost estimates (’It’s done when it’s done’ always justifiably infuriates managers who need to stick to a budget)” (p. 138). (Clearly both sides here are screwed up when the CTO says “it’s done when it’s done”; perhaps true, but the opposite of diplomatic in a startup.) Reading between the lines, I would have to say, as well, that seeing the CTO as a non-manager is highly problematic in a web-based product. I.e., the CTO should be more of a peer and less of an underling. Casnocha knows some of this, and says: “Technology start-ups take note: when a programmer isn’t on the founding team, it is difficult to find engineers who are both high-quality and affordable” (p. 139). But I think the problem is much deeper, and implicitly you have to read Casnocha as acknowledging that is was a mistake not to have such a founding CTO, because it affects all aspects of the business, not just hiring. In any case, Casnocha must be a good listener, because rather than accept the resignation of his CTO, he got everyone talking again, and made concesssions (p. 140), i.e., reorganized work to fit the engineering mindset.

There are many other good bits; as a teaser I’ll mention the thoughts of a 15-yr. old who wonders why his new COO would haggle over a few extra days of vacation . . . It will be interesting to hear how Casnocha will read his own book in twenty-five years.


Start-Up CTO Bookshelf

Each grade is on a 100-scale; 75 is a C, 85 a B, 95 an A, 100 and A+.


My Start-Up Life:

Book category: Start-up stories

Impact: 80
Utility: 80
Authority: 85
Good story: 87
Reference: 75
Writing: 87
Humor: 85 (intentional, nut unintentional . . .)
Nudge: 75

Start-Up CTO Score: 82

Weaving the Web (Book Review) [about ten years later]

18
Mar/08
0

Tim Berners-Lee (with Mark Fischetti), Weaving the Web (1999). [Amazon]

We are coming up on the 10th anniversary of the publication of Tim Berners-Lee’s Weaving the Web, so it seems appropriate to reflect on it about ten years later. Re-reading it now, it is striking how utopian it is. Berners-Lee ended the book on an incredibly hopeful note, talking about how the Web models the real-life web of human relationships, and there is a lot of stuff about how the Web will be about everything, and will be the vehicle for human/computer augmentation. It may be hard for you to remember it, if you read the book when it came out, but it finishes with reflections on faith, as Berners-Lee talks about his personal discovery of Unitarian Universalism which in his view “match[ed . . .] the objective I had I in creating the Web” (207). He saw Unitarianism and his practices for the Web allowing for “decentralized systems to develop” emphasizing the value of individuals and the common good (208).

I wonder what Berners-Lee thinks now? In the last chapters of Weaving the Web, we hear of many technologies sponsored by the W3C that, while they are everywhere, have hardly become dominant. Most images on the web are still GIF or JPG (not PNG), SVG is not available on all browsers (IE requires a plugin), PICS doesn’t seem to be in use, and P3P was a bust. The semantic web is still a project of the universities and startups (though perhaps it is about to explode, through simplified analogues such as microformats). Compared to the explosion of activity in the years covered by the book (1989-1999), 1999 to the present has represented a refinement of the standards created before 1999. Perhaps the most significant triumph of the W3C has been the emergence of a mostly standard DOM on most browsers, and the advent of XML as the most important data-exchange standard; while its low point has been SOAP and a disdain for REST.

And it would seem to me that the idea that the Web emphasizes the value of the individual and the common good is contested on all sides.

Still, the book has significant high points and sections that deserve re-reading today. Throughout the book, there is a critical drumbeat around the failure of browsers to provide an easy means to edit an arbitrary page, which is still a huge gap. In Berners-Lee’s view, the whole point of the Web client was to provide for both reading and creating content. Nowadays, content creation has largely been relegated to hosted apps, and those apps rarely respect nicely the idea of the URI, which Berners-Lee considered the most important standard element of the Web, ahead of HTTP and HTML (p. 36). (The idea that the Internet should balance production and consumption of content was everywhere in the late 90s — you also saw it in Negroponte’s Being Digital [1995], where he strongly advocated having the same bandwidth upstream and downstream to facilitate home video production and transmission.)

Other fascinating areas where Berners-Lee is prescient regard “code” and net neutraility. He agonizes over the tension between human-made laws and the protocols of code (pp. 123-124) — it is almost as though he is writing the brief for Lawrence Lessig’s later work on the real-world primacy of “code” in dictating how things (really) work in society. Regarding net neutrality, Berners-Lee is an absolutist, and provides the core reasons for preventing companies from making certain types of content privileged on their public networks (p. 130).

The last thing I would want to say about the experience of re-reading this book is that the core structure of the web is still pretty basic compared to the visions of hypertext from the 1960s and 1970s. Anyone who has read Ted Nelson knows that he was onto something when he advocated micro-payments as a part of the core infrastructure of hypertext systems. We still don’t have decent micro-payments. Another gap is around transclusions: links are great, but transclusion remains a hack. But the book answers the question as to why the web is so basic in its protocols: It’s because the process of introducing these standards was inherently political, and the raw standards were about the most anyone was willing to adopt.

Filed under: Reading, Reviews

Black Postcards (Book Review)

16
Mar/08
0

Dean Wareham, Black Postcards: A Rock & Rock Romance (2008). $25.95. [Amazon]

This is Dean Wareham’s story of his experience as the lead singer and principal songwriter of two of indie rock’s greatest bands, Galaxie 500 and Luna. It’s a memoir told in historical sequence, and seems to pretty honest (for a lead singer/songwriter . . .) about the joys and miseries of collaboration in music. If you have even passing interest in either of those two bands, you must read this book. If you’re interested in indie rock from the 80s and 90s, you’ll enjoy it as well; he relates provocative stories about Damon and Naomi (the rhythm section, and much more, for Galaxie 500 and beyond), the producers Kramer and Tony Visconti, the scenester Terry Tolkin, and many others. It’s also a good read if you’ve wanted proof of intelligence out there in rock world. It’s well written, and frequently droll. Wareham has a nice stylistic tic of deflating a phony with the final sentence in a paragraph:

Neil Hagerty of Pussy Galore was hanging around during our sound check. I’m not sure what he was doing at CBGB at five in the afternoon, but he seemed to be out of it on smack. His eyes were pinned and he stood by the side of the stage, scratching his legs and telling about the suede pants that he had picked up on the street for $5. Admittedly, that is a very good price for suede pants. (p. 58)

For each band there is a narrative arc from inception though self-discovery and self-knowledge, down to acrimony, depression, and boredom. A parallel story is how it has become increasingly hard since the 80s to stick out from the crowd even if your band is great, and to make any decent money — Wareham tells this story with frequent acknowledgement that with the advent of digital music downloads, you just can’t get the big advances anymore. And by “big advance,” we mean: Big enough to live without constant touring. There are incidental comments along the way about the awful economics of rock nowadays: For instance, clubs will ask for a cut of t-shirt sales (see pp. 290-291) . . . Now that’s sick and greedy. There are loads of stories here about hotels and clubs all over the world, drugs, people lost all along the way: I’ve read a lot of rock books and Wareham’s story of the routinization of road pleasures is perhaps the best. Wareham is good, too, about recovering details that were doubtless hugely significant in their moments: E.g., the relative merits of a Dodge Dart vs. a Datsun B-210.

A fair amount of the book is devoted to mentions of the decline of his marriage and his affair with Britta Phillips, a latter-day bass player for Luna; now, after Luna, Wareham is half of Dean and Britta. I won’t spend much time on that here, but the emotional story is a bit thin for a memoir. Balancing this thinness, though, are copious quotes from the songs. So when you’re wondering whether Wareham felt much about anything or anyone, it is worth pondering the lyrics he quotes near these scenes (which Wareham discusses on p. 259). Or, perhaps obviously, the true emotional story is about the “family romance” of being in a band: Wareham represents the two other band members in Galaxie 500 as acting like his parents (and thus making him yearn for a certain kind of freedom from them), and later acknowleges that break-up, and that of Luna, as a kind of divorce.

There’s also some rock wisdom in these pages:

Good drummers tend to come from the suburbs. They have a distinct advantage–garages, basements, extra rooms–all things that are in short supply in New York City. (p. 119)

Towards the end:

You can generally add a star to the review if you announce that the band is breaking up. (p. 283)

I read this fine book on a plane to Arizona without access to my tunes; but the narrative is so compelling that I could hear them in my mind as I read.

Nice review of new Flanagan/Matz Ruby book from Boston Ruby Group’s Brian DeLacey

3
Mar/08
0

Brian DeLacey who is an anchor of the Boston Ruby Group has written a nice review of the new David Flanagan / Matz book The Ruby Programming Language [Amazon]. The review is on Slashdot, here.

World Made by Hand (Book Review)

23
Feb/08
4

James Howard Kunstler, World Made by Hand (Atlantic Monthly Press, 2008). [Amazon]

James Kunstler’s novel World Made by Hand is about the end of the world as we know it; it’s a must-read, and I hope everyone I know reads it so we can have a big argument about it!

In the near future (by around 2015, it would seem) both Los Angeles and Washington, D.C. are destroyed by nuclear weapons. As a consequence of this, oil no longer flows to the USA, and therefore fertilizers, insecticides, plastics, petroleum-fueled vehicles, and, generally, modern life, are all swiftly defunct. The power grid comes on only a half-hour a day; the only radio transmissions are the rantings of preachers. The Internet has become a fairy tale.

The story focuses on a small upstate New York town that has the good fortune to have its water supply gravity-fed, and to be populated by a number of residents skilled in the essentials of nineteenth-century living: a doctor, a dentist, a minister, a carpenter, etc. Despite the great changes in the world, they live on. Their population has been decimated though, from flu and encephilitus.

The novel explores the kinds of groups that populate this new world. There are roughly six factions: First there are the townspeople: the remnants of a middle class and “normal” life: the novel is narrated by Robert Earle, who was once a manager at a Boston-based high tech firm. Robert has lost his family to illness. Then there is a Mr. Bullock, who is a de facto plantation master, whose peasants work for him in exchange for stability and a top-down collective economy; Bullock has accomplished some remarkable things, such as getting a small hydro generator going. Another group is the hive-like New Faith Brotherhood, led by Brother Jobe — they’ve arrived recently from Pennsylvania, which they have fled due to race-based fighting among the refuges from D.C. and Baltimore. Wayne Karp is the top dog in Karpstown, a loose-knit cabal of scavengers who live near the town dump, which they excavate for spare parts from the past. Further afield in Albany is Mr. Curry, who runs the docks. Finally, there are those who live outside these groups in isolation.

What Kunstler does is spin these characters and groups into a ripping yarn that wouldn’t be out of place in a nineteenth-century novel by Twain or Dickens. There are a couple of levels to this: At the level of individual characters, the novel is a bit of a soap opera, with hair-raising escapes, romance, sentimentality, tears and even some laughs. All this will keep you turning the page. There’s also some solid scene-painting of the post-oil remnants:

The once meticulously groomed grounds of the state capitol building, an impressive limestone heap in the Second Empire style, were now choked with box elders, sumacs, and other woody shrubs. Knapweed, vetch, and blue chicory sprouted from the cracks between the broad front steps where a few ill-nourished layabouts sat listlessly surveying the scene. Inside the grand old building, every surface had been stripped down to the bare masonry. Carpets, draperies, chestnut wainscoting, metal fixtures, all gone, probably long gone. The stink of urine and excrement told the rest of the story. I would have turned and left had I not heard a familiar tapping sound seeming to come from distantly above somewhere up the southeast stairs. (p. 166)

On another level, though, he’s posing a great sociological question: Can civilization survive after this disaster? What combinations of these groups might balance one another into a kind of stability? It’s a little hard to know how serious Kunstler is in this orchestration, because the last few chapters of the novel veer into some weird territory. But I don’t want to give away the ending. For exploring social organization through fiction, he’s right up there with Ray Bradbury, Isaac Asimov, and Robert Heinlein, and I’m a sucker for this kind of speculative fiction that works its way through problems via believable characters.

Some readers are going to wonder how the world could go to pieces so quickly after the destruction of two cities. After all, the United States has recently suffered the partial destruction of New Orleans, an important port city. But Kunstler knows whereof he speaks: He’s the author of an important book The Long Emergency, which is about the consequences of “peak oil,” that moment when the maximum rate of oil extraction is reached, and it becomes increasingly hard to get it out of the ground and run society. If even 1/10 of what Kunstler reports in The Long Emergency comes to pass, then the story of World Made by Hand won’t be fiction, it will be fact.

Kunstler was born in the late 40s, so he came of age in the 1960s and 1970s. One thing that amused me . . . somewhat . . . is that once the power goes off, people revert to a stereotype of . . . hippies! There’s a lot of pot-smoking, long hair, and mate-swapping; taste in music tends towards folk. A brief mention is made of “Smells like Teen Spirit,” but the characters in the novel make fun of it. I wondered at times if Kunstler was having a bit of satire with his melodrama.

But this is just quibbling. It’s a good book, and if you believe “it can’t happen here,” then go read The Long Emergency as a followup.

Filed under: Reading, Reviews

Interaction Designer becomes military historian

25
Oct/07
0

How strange: Alan Cooper, noted interaction designer and author of About Face has become a military historian, at least according to Amazon:

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Filed under: Reading